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Hyper-V KB: The computer stops responding or restarts during the Hyper-V Live Migration process in Windows Server 2008 R2

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When you run Windows Server 2008 R2 Hyper-V on a computer that uses AMD Family 10h processors, the host computer may restart unexpectedly or stop responding. When the computer restarts or stop responding, you receive no error messages.

This issue may occur when the Live Migration feature is used to move a virtual machine (VM) from one Windows Server 2008 R2 Hyper-V-based node to another node. This problem usually affects the source node that is the original location of the VM and usually does not affect the target node that is the new location where the VM will be moved.

This issue occurs because of erratum 383 in AMD Family 10h processors. This erratum generates a machine check exception. This machine check exception causes the hardware to restart or to stop responding.



Written by IT Core

April 12, 2010 at 8:44 PM

Posted in MS Hotfixes, Virtualization

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