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How to use Problem Steps Recorder

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From App-V Team Blog.

“On Windows 7 and Windows Server 2008 R2, there is a great troubleshooting tool called the Problem Steps Recorder (PSR). The PSR allows screenshots and details of actions to be automatically recorded and saved in a .MHT file that is automatically zipped. A user can send this file to Microsoft Support to provide an accurate account of steps to reproduce and issue. There is a short video on TechNet that gives a demonstration of the Problem steps recorder.

We can appropriate this tool and turn it into a Sequencing Steps Recorder to document “recipes” for sequencing applications. Other App-V blog articles have demonstrated how to use video to document sequencing. The Problem Steps Recorder just provides another alternative, especially for those users that like to read from a printout.

The PSR can be easily be found on Windows 7 or Server 2008 just by clicking on the Windows Logo and typing “steps” ,“record”, or “PSR.exe” in the search bar”

Read more at: “Document Sequencing on Windows 7 with the Problem Steps Recorder


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